Stoneage US - Terms of Service
1. Introduction
Welcome to Stoneage US, an ethical natural products company dedicated to responsibly and sustainably acquiring and delivering wholesome products directly to your home. By accessing our website or purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
2. Product Information
At Stoneage US, we pride ourselves on providing high-quality, natural products such as hand-tied sage smudge sticks, shell bowls, essential oils, and more. Our products are produced in small artisan batches, ensuring meticulous attention to detail and quality. We maintain direct ownership in the farms from which our products are sourced, allowing us to offer competitive pricing and guarantee authenticity.
3. Ordering and Payment
All orders placed through our website are subject to availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order. Payment must be received in full before we ship any products.
4. Shipping and Delivery
We ship orders the next day after payment is confirmed, except on Sundays. Delivery times may vary based on your location, but you can expect your purchase to arrive within a few days. Shipping charges, if any, will be added to your order and displayed at checkout. Stoneage US is not responsible for any delays caused by unforeseen circumstances, including but not limited to natural disasters, carrier delays, or customs processing.
5. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receipt for a full refund or exchange. The product must be unused, in its original packaging, and accompanied by proof of purchase. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
6. Privacy and Security
Your privacy is important to us. We collect and use your personal information solely for the purpose of processing your orders and improving your shopping experience. We do not share your information with third parties, except as necessary to fulfill your order or as required by law. Our website uses industry-standard security measures to protect your information.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, and product descriptions, is the property of Stoneage US or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
8. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and your continued use of our website or services after such changes constitutes your acceptance of the new terms.
9. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at Support@stoneageus.com
By using Stoneage US's website and services, you agree to these Terms of Service. We appreciate your business and look forward to providing you with the finest natural products available.
